Privacy Policy
Last Updated: 18/09/2023
Racheenee Orchids Premium ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, services, or other offerings (collectively, the "Services").
Please take a moment to read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our Services:
1.1 Information You Provide to Us:
- Contact information (e.g., name, email address, phone number).
- Account information (e.g., username, password).
- Payment information (e.g., credit card details) if you make purchases.
- Content you submit, such as reviews, comments, or other user-generated content.
- Communications you have with us (e.g., emails, chat messages).
1.2 Automatically Collected Information:
- Usage information (e.g., browsing history, pages visited).
- Device information (e.g., device type, operating system, IP address).
- Cookies and similar tracking technologies (see Section 4 below).
2. How We Use Your Information
We may use your personal information for the following purposes:
2.1 Providing and Improving Our Services:
- Delivering the Services you request.
- Enhancing and customizing your user experience.
- Analysing and improving our Services.
2.2 Communication:
- Sending you updates, newsletters, marketing materials, and promotional offers.
- Responding to your inquiries and providing customer support.
2.3 Legal Compliance:
- Complying with legal obligations.
- Enforcing our terms and policies.
2.4 Protection:
- Protecting our rights, privacy, safety, and property, as well as those of our users and others.
- Detecting and preventing fraud and security incidents.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers and partners who assist us in providing the Services.
- When required by law or to protect our legal rights.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
- With your consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your usage of our Services. You can manage your cookie preferences through your browser settings.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access, correct, or delete your personal information.
- Object to or restrict our use of your personal information.
- Withdraw your consent if processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise these rights or for any questions or concerns regarding your personal information, please contact us at sales@rop.net.au.
6. Security
We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or method of storage is entirely secure, and we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@rop.net.au.
Racheenee Orchids Premium
14 Barrel Way
Canning Vale, WA, 6155
08 6388 2838
sales@rop.net.au